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Priceline Complaint - Go direct to Hotel
Priceline Complaint

Priceline Complaint

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Go direct to Hotel


I just boooked my last hotel through Priceline .com. This is not an effective model if your plans could change in the least. I needed to leave a day early and due to the fact I booked on Priceline and prepaid, their customer service would not refund the night I did not stay at the hotel.

In addition, I spoke to the GM at the hotel and they told me they would have given me a better rate than I got on Priceline.

Lesson learned....go direct to hotel first. If you need to change plans you will not be locked into paying for nights at hotel that you do not need.


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